I can’t help but notice that while RPA (Robotic Process Automation) is normally considered to be a good companion of the Business Process Management Automation, it can easily become an adversary of a quality BPM. Many processes, subject to RPA, are notoriously inefficient. It is very tempting to replace slow human beings with fast robots, […]
What is it all about Many ITIL adopters embark on a journey of structuring their IT assets and resources to achieve various organisational goals like transparency of IT costs, alignment with business goals and processes or just as simple as asset/license accountability. ITIL has CMS (Configuration Management System, formerly CMDB), which is a conceptual federating […]
Insurance data shows that about 75 percent of businesses lack a Disaster Recovery Plan (DRP), or a set of steps to help them resume critical operations as soon as possible after a disaster. Without a recovery plan in place, businesses can stand to lose thousands of dollars ($300,000 per hour on average, according to Gartner) Natural […]
